ilyvona Β· Privacy Policy
This Privacy Policy describes how Beijing Shenjie Lianjie Technology Co., Ltd., operating the ilyvona store, may collect, use, disclose, and protect personal information when you visit or purchase through ilyvona.com.
1. Information We May Collect
- Name and contact details.
- Billing and shipping addresses.
- Email address and telephone number where provided.
- Order and transaction information.
- Payment-related information handled through applicable payment providers.
- Device, browser, IP address, and website usage information.
- Messages and other communications sent to customer support.
- Cookie and similar-technology information.
2. How We Use Personal Information
Personal information may be used to process and fulfill orders, provide shipping and tracking updates, manage returns and refunds, provide customer service, communicate about purchases or account activity, maintain and improve our store and services, detect and investigate fraud or misuse, maintain security, meet applicable legal and recordkeeping obligations, and provide marketing communications where permitted.
3. Payment Information
Payment transactions are processed through the payment methods and service providers presented at checkout. Complete payment-card details may be handled directly by the applicable payment provider rather than stored directly by us.
4. Cookies and Similar Technologies
Our store may use cookies and related technologies for essential store functionality, preferences, website performance, security, and improvement of the shopping experience.
Your browser may allow cookies to be restricted or deleted. Disabling necessary cookies may prevent certain store functions from operating correctly.
5. Sharing Information With Service Providers
We may share personal information where reasonably necessary with providers supporting e-commerce functionality, payment processing, order fulfillment, shipping and tracking, fraud prevention, security, customer support, analytics, and applicable marketing services.
Information may also be disclosed when required by applicable law, regulation, legal process, judicial order, or a valid governmental request.
6. International Processing
Customers, service providers, fulfillment partners, and business operations may be located in different countries or regions. Personal information may therefore be processed or stored outside the country or region where you live, subject to applicable legal requirements.
7. Data Retention
Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including order administration, customer service, fraud prevention, recordkeeping, dispute resolution, and legal compliance.
8. Information Security
We use reasonable administrative and technical measures intended to protect personal information. However, no method of electronic transmission or storage can be guaranteed completely secure.
9. Privacy Rights and Choices
Depending on your jurisdiction, you may have rights to request access, correction, deletion, or other legally available choices concerning your personal information.
To submit a privacy request, email service@ilyvona.com. Verification may be required before a request can be completed.
10. Children's Privacy
This general retail website is not designed for the intentional collection of children's personal information in violation of applicable law.
11. Third-Party Links
Our website may contain links to third-party websites or services. Their handling of personal information is governed by their own privacy notices and practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices, or applicable requirements. The version posted on this page is the current version.
Business Information
Brand: ilyvona
Operating Company: Beijing Shenjie Lianjie Technology Co., Ltd.
Business Address: Room 4015, North Side, 2nd Floor, Building 4, No. 123 Zhongguancun East Road, Haidian District, Beijing, China
Website: ilyvona.com
Email: service@ilyvona.com