Privacy policy
This Privacy Policy describes how Beijing Shenjie Lianjie Technology Co., Ltd., operating the ilyvona store, may collect, use, disclose, and protect personal information when you visit or purchase through ilyvona.com.
Information We May Collect
- Name and contact details.
- Billing and shipping addresses.
- Email address and telephone number where provided.
- Order and transaction information.
- Payment-related information handled through applicable payment providers.
- Device, browser, IP address, and website usage information.
- Customer-support communications.
- Cookie and similar-technology information.
How Information May Be Used
We may use personal information to process and fulfill orders; provide shipping and tracking updates; handle returns, refunds, and customer-support requests; communicate about purchases or account activity; maintain and improve the website and services; detect, prevent, and investigate fraud, misuse, or security incidents; meet applicable legal and recordkeeping obligations; and provide marketing communications where permitted.
Payment Information
Payments are processed through the payment methods and service providers made available at checkout. Complete payment-card details may be handled directly by the applicable payment provider rather than stored directly by us.
Cookies and Similar Technologies
Our store may use cookies and similar technologies for store functionality, preferences, performance, security, and shopping-experience improvements.
Browser controls may allow cookies to be restricted or removed, but necessary functions may not operate correctly if required cookies are disabled.
Sharing With Service Providers
We may share personal information where reasonably necessary with providers supporting e-commerce functionality, payments, fulfillment, shipping and tracking, security and fraud prevention, customer support, analytics, and applicable marketing services.
We may also disclose information when required by applicable law, legal process, regulation, judicial order, or a valid governmental request.
International Processing
Because customers, service providers, fulfillment partners, and business operations may be located in different places, personal information may be processed or stored outside your country or region, subject to applicable legal requirements.
Retention and Security
We retain personal information for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and legal compliance.
We use reasonable administrative and technical safeguards, but no electronic transmission or storage method can be guaranteed completely secure.
Your Privacy Rights and Choices
Depending on your jurisdiction, you may have rights to request access, correction, deletion, or other legally available choices concerning your personal information.
To submit a privacy request, email service@ilyvona.com. Verification may be required.
Children's Privacy
This general retail website is not designed for the intentional collection of children's personal information in violation of applicable law.
Third-Party Links
Third-party websites or services linked from our store operate under their own privacy practices and policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, business practices, or applicable requirements. The version posted on this page is the current version.
Business Information
Brand: ilyvona
Operating Company: Beijing Shenjie Lianjie Technology Co., Ltd.
Business Address: Room 4015, North Side, 2nd Floor, Building 4, No. 123 Zhongguancun East Road, Haidian District, Beijing, China
Website: ilyvona.com
Email: service@ilyvona.com
ilyvona is owned and operated by Beijing Shenjie Lianjie Technology Co., Ltd.